Contact information

If you need more information, fill out the form or chat with us to talk live with our team of experts:

• Visitor service hours: Monday to Friday, 9:00 am to 8:00 pm; weekends and holidays, 10:00 am to 6:00 pm.

For any issues related to tickets purchased on our website*, please fill out the form below by selecting the following options REQUEST = INFORMATION REQUEST and SUBJECT = ISSUE WITH YOUR TICKET. Then, describe your case in the comments section, including the locator code of your tickets.

* For tickets purchased through Travelparks, travel agents or any other channel other than our website, please contact them directly.